California Institute of Technology
Rick Hefner, PhD, specializes in systems development and maintenance; project management; Lean Six Sigma; process improvement, technology transfer; and risk management. His experience spans over 35 years. Dr. Hefner currently serves as Program Director for the Caltech Center for Technology and Management Education. Previously, he served as director of process management at Northrop Grumman Corporation, where he managed corporate initiatives related to Lean Six Sigma and program management. Dr. Hefner has also worked with companies in the aerospace/defense, communications, electronics, and health sciences industries, including Applied Physics Laboratory, Ares Management, Boeing, DRS Technologies, Herbalife, Honeywell, Jet Propulsion Laboratory, John Deere, L-3 WESCAM, Maytag, Motorola, Pacific Bell, Raytheon, Schlumberger, Southern California Edison, St. Jude Medical, Toshiba, U.S. Navy, and Xerox.
Dr. Hefner is credited with over 100 publications and presentations. He earned his PhD from the University of California, Los Angeles, in applied dynamic systems control. He received his MS and BS from Purdue University in interdisciplinary engineering. He is an authorized CMMI Instructor, certified CMMI High Maturity Lead Appraiser, and Lean Six Sigma Black Belt.